Terms & Privacy
Policy.

SMS Terms and Conditions

Effective Date: 12/24/2024

By opting in to receive SMS communications from FREIGHT LOGISTICS INC, you agree to the following Terms and Conditions. These terms govern the use of SMS communications related to the hiring process for drivers and other essential communications.

1. SMS Consent Communication

By providing your mobile phone number, you consent to receive SMS messages from FREIGHT LOGISTICS INC in relation to the hiring process, including updates, reminders, and follow-ups. The information obtained as part of the SMS consent process, including your phone number, will not be shared with third parties for marketing purposes. Your information will only be used to facilitate communication related to your application and the hiring process with FREIGHT LOGISTICS INC.

2. Types of SMS Communications

If you have consented to receive text messages from FREIGHT LOGISTICS INC, you may receive messages related to the following:

• Application Updates: Notifications regarding the status of your job application or hiring process. Example: "Thank you for applying with FREIGHT LOGISTICS INC. We received your application. A representative will contact you soon."
• Driver Onboarding: Requests for further information or documents required for the hiring process. Example: "Please send a picture of your CDL to proceed with your driver onboarding."
• Job Interview Scheduling: Scheduling or confirming interviews and follow-up communications. Example: "Your interview is scheduled for [date] at [time]. Please confirm your availability."
• General Updates & Reminders: Important reminders or changes related to your employment or job status. Example: "Reminder: Your orientation session is tomorrow at [time]. Please bring [required documents]."
• Follow-Up Messages: Follow-up communications related to your application, onboarding, or employment status.

3. Message Frequency

Message frequency may vary depending on the type of communication and the stage of the hiring process. You may receive SMS communications as often as needed to complete your application and onboarding. Frequency will depend on the steps involved, such as interview scheduling, document submission, and training reminders.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. FREIGHT LOGISTICS INC is not responsible for any charges incurred from your mobile carrier for sending or receiving SMS messages. Please contact your wireless service provider for details about your messaging plan and any applicable fees.

5. Opt-In Method

You may opt in to receive SMS messages from FREIGHT LOGISTICS INC in the following ways:

• By submitting the contact form on our website which includes an SMS consent checkbox
• By providing your phone number and verbal consent during a phone call with a FREIGHT LOGISTICS INC representative
• By providing your phone number on a written application or onboarding form

By opting in, you acknowledge that you have read and agree to these SMS Terms and Conditions and our Privacy Policy.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive from FREIGHT LOGISTICS INC. You will receive a one-time confirmation message, and no further SMS messages will be sent to you. Alternatively, you can contact us directly to request removal from our messaging list:

• Email: safety@ftlteam.us
• Phone: (234) 203-8293

Please note that opting out of SMS communications may delay or limit our ability to communicate with you regarding your application or hiring process.

7. Help

If you are experiencing any issues with our SMS communications, you can reply with the keyword HELP to any message you receive. Or, you can get help directly from us at:

• Email: safety@ftlteam.us
• Phone: (234) 203-8293
• Address: FREIGHT LOGISTICS INC, 1256 Industrial Pkwy N #4, Brunswick, OH 44212

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting STOP.
• For assistance, text HELP or contact us at safety@ftlteam.us or call (234) 203-8293.
• Message frequency may vary.
• SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.
• Recipients opt-in via a form on our website which states: "I consent to receive account notifications and hiring-related text messages from FREIGHT LOGISTICS INC. Reply STOP to opt-out; Reply HELP for support; Message and data rates may apply; Messaging frequency may vary. Visit /terms.html for our Privacy Policy and SMS Terms and Conditions."

9. Carrier Disclaimer

FREIGHT LOGISTICS INC and mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator and is outside of our control.

Privacy Policy

FREIGHT LOGISTICS INC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, interact with us via SMS, phone, email, or in any other manner.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at safety@ftlteam.us.

SUMMARY OF KEY POINTS

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
• Do we process any sensitive personal information? We do not process sensitive personal information.
• Do we collect any information from third parties? We do not collect any information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
• In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
• How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
• What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
• How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

TABLE OF CONTENTS

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. When and With Whom Do We Share Your Personal Information?
4. Do We Use Cookies and Other Tracking Technologies?
5. How Long Do We Keep Your Information?
6. How Do We Keep Your Information Safe?
7. Do We Collect Information from Minors?
8. What Are Your Privacy Rights?
9. Controls for Do-Not-Track Features
10. Do United States Residents Have Specific Privacy Rights?
11. Do We Make Updates to This Notice?
12. How Can You Contact Us About This Notice?
13. How Can You Review, Update, or Delete the Data We Collect from You?

1. WHAT INFORMATION DO WE COLLECT?

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Phone numbers
• Email addresses
• Mailing addresses

SMS/Text Messaging Information. When you opt in to receive SMS messages from us, we collect your mobile phone number for the sole purpose of sending you SMS communications related to the hiring process and account notifications. Your phone number and SMS consent will not be sold, rented, released, or transferred to any third party for any third party's marketing purposes.

Automatically Collected Information. When you visit our website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

Sensitive Information. We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To communicate with you via SMS, email, or phone regarding your application, hiring process, onboarding, and employment-related updates.
• To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Service Providers. We may share your information with our service providers who perform services on our behalf, such as marketing, customer services, or technical support. These service providers are contractually obligated to protect your information and use it only for services they provide.
• Legal Requirements. We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.

SMS Consent and Phone Numbers: We do not sell, rent, release, or transfer your SMS opt-in consent or phone numbers to any third party for any third party's marketing purposes. SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with any third parties or affiliates for marketing or promotional purposes.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising. To the extent these online tracking technologies are deemed to be a "sale"/"sharing" under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, and we cannot guarantee absolute security.

7. DO WE COLLECT INFORMATION FROM MINORS?

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information. By using our Services, you represent that you are at least 18 years old.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

Opting Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to your application, hiring process, or our ongoing business relationship.

Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference. We will continue to monitor developments around DNT browser technology and respond accordingly.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of: Receiving help through our customer support channels; Participation in customer surveys or contests; and Facilitation in the delivery of our Services and to respond to your inquiries.

Sources of Personal Information

Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"

How We Use and Share Personal Information

Learn more about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Consent to Receive Text Messages

You are not required to consent to receiving text messages from FREIGHT LOGISTICS INC. By providing your phone number and opting in, you consent to receive text messages from FREIGHT LOGISTICS INC regarding your inquiry, application, hiring process, or related matters. Message and data rates may apply. You can opt out of receiving text messages at any time by replying "STOP" to any text message you receive from us. Please note that opting out may limit our ability to communicate with you regarding your application or hiring process.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling

Depending upon the state where you live, you may also have the following rights:

• Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota's privacy law)
• Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)
• Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Minnesota's and Oregon's privacy law)
• Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota's privacy law)
• Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California's privacy law)
• Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida's privacy law)

How to Exercise Your Rights

To exercise these rights, you can contact us by submitting a data subject access request, by visiting our website, or by referring to the contact details at the bottom of this document. Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at safety@ftlteam.us. We will inform you in writing of any action taken or not taken.

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy periodically for any updates.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us at:

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request or contact us at safety@ftlteam.us.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Website Consent Checkbox Language

The following consent checkbox text must be placed at the bottom of the Contact Us form on the website. The checkbox must be optional (not required to submit the form):

☐

"By checking this box, I consent to receive text messages related to Account Notifications and hiring updates from FREIGHT LOGISTICS INC. You can reply STOP to opt-out at any time. Messages and data rates may apply. Message frequency will vary. Reply HELP to +1 (234) 203-8293 for assistance. For more information refer to our Privacy Policy and SMS Terms and Conditions at /terms.html on our website."